1. Introduction

At Ava Vancouver Mode, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

2. Business Information

The company responsible for processing your personal information is:

Ava Vancouver Mode
Email: info@avavancouvermode.com

Throughout this policy, references to “we,” “our,” or “us” refer to Ava Vancouver Mode.

3. Secure Website Connection

To protect your information, our website uses secure SSL encryption technology. This ensures that all sensitive information, including payment details and personal data, is transmitted securely through an encrypted connection.

You can identify a secure connection by the “https://” prefix and lock symbol shown in your browser.

4. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• IP address
• Device and browser information
• Website activity and browsing behavior
• Order history and purchase details

This information is collected to provide a smooth and secure shopping experience.

5. How We Use Your Information

Your information may be used for the following purposes:

• Processing and delivering orders
• Providing customer support
• Sending order confirmations and shipping updates
• Improving our website and services
• Preventing fraud and unauthorized activity
• Personalizing your shopping experience
• Sending promotional offers or updates when permitted

We only collect information necessary for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember your preferences
• Analyze website traffic
• Improve website performance
• Provide personalized content and advertisements

You may disable cookies through your browser settings at any time. Please note that some website features may not function properly if cookies are disabled.

7. Customer Accounts and Orders

When placing an order or creating an account with Ava Vancouver Mode, your personal data is used to process transactions, manage orders, and provide customer support.

We retain customer information only for as long as necessary to fulfill operational, legal, or customer service obligations.

8. Marketing Communications

If you subscribe to our newsletter or provide your email during checkout, we may occasionally send promotional emails regarding new collections, sales, or updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Sharing Information with Third Parties

We may share limited personal information with trusted third-party providers when necessary to operate our business, including:

• Payment processing providers
• Shipping and logistics companies
• Website analytics services
• Email marketing platforms

These providers are only given access to information required to perform their services and are expected to handle your information securely.

We never sell or rent your personal information to outside parties.

10. Payment Providers

When completing a purchase, payment details may be securely processed through third-party payment providers such as PayPal, Stripe, Shopify Payments, Klarna, or other supported payment services.

Each payment provider handles personal information according to its own privacy and security policies.

11. Customer Reviews and Feedback

We may contact customers after a purchase to request feedback or product reviews in order to improve our services and customer experience.

Participation is completely voluntary.

12. Social Media Links

Our website may contain links to social media platforms such as Instagram, Facebook, Pinterest, or TikTok.

Please note that once you leave our website and visit third-party platforms, their own privacy policies and practices will apply.

13. Advertising and Analytics

We may use online advertising and analytics tools to better understand customer behavior and improve marketing performance.

These tools may collect information regarding:

• Website visits
• Browsing behavior
• Products viewed
• Advertising interactions

This information helps us improve our services and provide a more personalized shopping experience.

14. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request information about how your data is used

To submit a request regarding your personal information, please contact us at:

info@avavancouvermode.com

15. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, tax, or customer service obligations.

Once information is no longer required, it will be securely deleted or anonymized.

16. Updates to This Privacy Policy

Ava Vancouver Mode reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality.

The latest version will always be available on this page.

17. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Ava Vancouver Mode
Email: info@avavancouvermode.com